Customer satisfaction is our top priority.
The products are sent from our warehouse in Miami, Fl. or from the warehouses of our logistics provider, directly to the residence or office of the client, under the modality of Door to Door service. The delivery time can vary, from the moment you make your purchase.
In case of disturbances, natural disasters or any other event deemed force majeure, the products will be stored and safeguarded by American Cabinet Components and / or its logistics provider, for its later delivery.
American Cabinet Components and his logistics provider will notify of this situation in a timely manner.
Our lead times are based on In-Stock product availability and time requierd for proper packaging to avoid freight damage.
Our Regular order processing and shipping time is 24 - 72 hrs. Unless shipment by air is requested when placing your order.
Air orders received after 1:30 PM ET will not ship until following business day.
If an order requires any form of special delivery, other than UPS, FedEx or USPS, we are required to charge the additional fees imposed by all trucking companies.
We have no control over these charges and advise all of our C.O.D. paying customers to pay with a Credit Card to avoid C.O.D. charges.
Free ground shipping orders over $500.00USD. (Exclude hinges, slides and leg levelers)
All air shipments will incur a shipping charge.
Delivery to all the country, restrictions may apply
Delivery can be expedited at customer´s request. Additional charges will be applied accordingly.
If you have any questions, American Cabinet Components, you can contact us through:
Hours from 8 am to 6 pm
Monday to Friday.
Our staff is available to give you the support and information necessary for your purchase to be made to your satisfaction.
PRODUCT WARRANTY POLICY:
ALL PRODUCTS CARRY 1 YEAR WARRANTY.
IF PRODUCT IS ALTERED, MODIFIED OR DAMAGED IN ANY FASHION, WARRANTY ENDS.
ONLY PRODUCTS RETURNED IN THEIR ORIGINAL PACKAGING AND RESALABLE (LIKE NEW) CONDITION WILL RECEIVE CREDIT.